EBIZID SSL Support
Support is available through:
 Frequently Asked
Questions
Help
Desk
Telephone Phone Support
Telephone: 313-299-0593
Fax: 866-272-0971 NEW!!
Submitting your CSR:
Information on how to submit your CSR can be found here
Billing Information:
With the online billing information you can view your orders and expiration dates of your certificates as well as view and pay your invoices online, within the billing system you can also use the printer friendly view of your invoices and print them for accounting purposes.
The billing system can be accessed here
Move your Certificate to another server:
Did you have a server crash? Upgrade to a new fancy server? Well it is very easy to move your certificate to another server, you can find more information on moving your certificate at the following page!
More Information can be found Here >>
Backing Up your Certificate and Private Key:
Information on backing up your certificate and private key can be found Here
Lost your certificate, Server Crash and need a Re-Issue?
If you are within your first 30 days of purchasing your certificate please see the below information on Replacement Re-Issue. If you are beyond your 30 days and need a replacement we offer a Certificate Vault Service which is very Affordable. You can either purchase the vault service during your initial purchase or you can purchase the vault service whenever you need it for a slightly higher cost.
Replacement - Re-Issue Policy:
If you made a mistake in your CSR and notice
this after we have issued your certificate,
submit a help desk ticket immediately and
we will replace your Certificate or amend
your current request.
Your certificate can be replaced and re-issued for up to 30 days after the date we originally issued your certificate.
MicroSoft IIS and Host Headers
EBIZID Policies:
EBIZID Refund
Policy
Terms of Service
Certificate
Practice
Privacy Statement
Practice Statement
EPKI Agreement
Reseller Agreement
Corporate Headquarters:
EBIZID U.S.A.
Phone: (313)299-0593
Fax: 866-272-0971
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