Installing your new certificate
requires a few steps, and should only take
a few minutes in most cases. Please follow our instructions
precisely as we have investigated and searched out the
best procedures for installing your certificate for the
server types you see in the right navigation column this page (Under SSL Installation), if your
server type is not listed please contact support to find out if your server platform is supported.
Before you can Order or install your SSL Certificate you will need
to generate a CSR If you have not yet generated the CSR Please
Proceed Here First.
EBIZID will send your certificate through email or you
will need to pick up your certificate in your certificate
vault which is located in the Client Services Center.
Once you
have your certificate you will be required to either
paste your certificate to a note pad or other text editor,
You may name this file anything you wish, then upload
or copy to a directory on your server, or you will be
required to paste the certificate into a text box on
your server which would be through a GUI or server interface
program such as Cpanel, Ensim or Plesk.
When you are emailed your SSL certificates, two other certificates will also be attached to the email. you may also download these certificates individually or collectively as a bundled file below
The root certificates will be attached with the zip file you receive in the issuance email or they can also be downloaded through your Client Administration Area. All certificates are included as part of the signed certificate package from EBIZID.
IIS Servers using the PKCS#7 format will only receive 1 certificate as a bundle.
On some servers you will be required to modify the HTTPD.CONF
file which you will need ROOT access to the server, or
have your server administrator or hosting company do
this for you.
On most Windows IIS4 & IIS5 servers you will need to assign
the port for which the SSL will secure, this port is typically
port 443 as it is on most servers. This is the port that
is assigned when you go to your domain using the HTTPS.
Remember once you have finished completing
your certificate installation it is very important that
you RESTART your server so that the new settings can take
effect.
Each server type has its own procedures for installing
a certificate so please follow the instructions for your
server type carefully.
Most information for installing your certificates can be found within this support section, if you have exhausted all of the support guides here and are still having trouble installing your certificate you can contact our support
department for installation help by logging a support
ticket in the Client Services Center. When submitting a ticket please let us know any of the procedures you may have already have tried.
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