Plesk Server Administrator CSR Generation Instructions

Plesk Server Administrator
(CSR Generation Procedures)

A CSR is a file containing your certificate application information, including your Public Key. Generate your CSR and then copy and paste the CSR file into the webform during the order process.

In order to use SSL certificates for a given domain, the domain MUST be set-up for IP-Based hosting. If the given domain has the www prefix enabled, you must set-up your CSR with the www prefix included. If you do not, you will receive a warning message when trying to access the domain with the www prefix.

All certificates are located in the ../vhosts/'domain name'/cert/httpsd.pem file. Where this directory reads "domain name", you must enter the domain name for which the certificate was created.

Access the domain management function by clicking on the Domains button at the top of the PSA interface.

The Domain List page appears.

Click the domain name that you want to secure with SSL.

The Domain Administration page then appears.

If you have an IP based hosting account with SSL support, the Certificate button will be enabled.

If you have a name based hosting account the Certificate button will be greyed out.

You must have an IP based hosting account to continue.

Click the Certificate button.

The SSL certificate setup page appears.

The Certificate Information section list asks for a number of fields to be completed to generate your CSR.

The Bits selection allows you to choose the level of encryption of your SSL certificate.

Select the appropriate number from the drop down box next to Bits.

Enter your details into the State or Province, Locality, Organization Name and Organization Unit Name fields.

Enter your domain name into the Domain Name: field.

Click on the Request button.

Plesk will now email your CSR to the email address provided when you signed up.

You will see that the email contains two sections - the RSA Private Key and the Certificate Signing Request.

Do not lose your RSA Private Key, you will need this later.

Click Up Level to return to the Domain Administration page.

What your CSR will look like when your finished.

When sending your CSR to EBIZID, you MUST copy and paste the entire CSR Request, including the beginning and ending lines as shown below.
-----BEGIN CERTIFICATE REQUEST-----
-----END CERTIFICATE REQUEST-----
Failure to do so will result in you having to resend your CSR in the correct format to EBIZID which will cause a prolonged delay in processing your order.

If you are ordering a Wildcard Certificate, the Common Name field must be in the format of: * . yourdomain . com

Backup the private key, as there is no means to recover it should it be lost. The private key is used as input in the command to generate a Certificate Signing Request (CSR). EBIZID will reissue certificates no more than 30 days from the time of purchase. If you do not backup your key and your server fails or other problems occur after the 30 days, you will then be required to purchase a new certificate. An ounce of prevention is all that is required to prevent this from happening.

Should you choose to enter and use a Private Key password, you will need to make sure that you save that password in a secure place. If you ever need to reinstall your certificate for any reason, you will be required to enter that password. If you forget the password and it is past 30 days from your purchase date, then you will be required to purchase a new certificate. An ounce of prevention will prevent this from happening.