Ensim CSR Generation Instructions

Ensim
(CSR Generation Procedures)

1. Login to the Site Admnistrator or Applicance Administrator and select the site to administer.

2. Select Services

3. Select the Actions box next to Apache Web Server and then select SSL Settings

4. Select Generate and fill in the required details, the site name will automatically be entered into the Common Name field, ensure this is correct and contains the Fully Qualified Domain Name (e.g. secure.ebizid.com, www.ebizid.com, support.ebizid.com,ebizid.com,etc.)

If you are ordering a Wildcard Certificate, the Common Name field must be in the format of: * . yourdomain . com

5. Select Save and you are presented with the RSA Key and the Certificate Request (CSR)

Backup the private key, as there is no means to recover it should it be lost. The private key is used as input in the command to generate a Certificate Signing Request (CSR). EBIZID will reissue certificates no more than 30 days from the time of purchase. If you do not backup your key and your server fails or other problems occur after the 30 days, you will then be required to purchase a new certificate. An ounce of prevention is all that is required to prevent this from happening.

6. Copy the Certificate Request into a text editor, this will be required when you purchase your certificate.

Do not delete this request as it will be needed during the installation of your SSL certificate

What your CSR will look like when your finished.

When sending your CSR to EBIZID, you MUST copy and paste the entire CSR Request, including the beginning and ending lines as shown below.
-----BEGIN CERTIFICATE REQUEST-----
-----END CERTIFICATE REQUEST-----
Failure to do so will result in you having to resend your CSR in the correct format to EBIZID which will cause a prolonged delay in processing your order.

Should you choose to enter and use a Private Key password, you will need to make sure that you save that password in a secure place. If you ever need to reinstall your certificate for any reason, you will be required to enter that password. If you forget the password and it is past 30 days from your purchase date, then you will be required to purchase a new certificate. An ounce of prevention will prevent this from happening.